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Norbury School

Parent Pay

Important Announcement

We are excited to announce that we are introducing the Arbor Parent App. This will allow you to view details of your child’s progress, attendance and behaviour.

It is really important that you download the app and ensure that notifications are turned on, as this will be replacing SchoolPing from the end of March.

The Arbor App will go live from Monday 27th January. To register, click on the link in your email or download the app and click ‘forgot password’.

Please click the getting started link below for guidance on logging into the app.

Log into the Parent Portal and the Parent App – Arbor Help Centre

 The school will still send messages via SchoolPing during this time.

From April all lunches and payments will be made via the Arbor app.

The school will be running drop in sessions for parents - please check your School Ping messages for the latest dates and times.

What does ParentPay do?

 

  • Enables you to pay for School Lunch.
  • Offers a highly secure payment site
  • Gives you a history of all the payments you have made
  • Allows the merging of accounts if you have more than one child at school
  • Shows you all items available for payment relevant to each of your children
  • Emails a receipt of your payment to the email address you register
  • Offers you the ability to set automated email/SMS payment reminders

How does ParentPay help you?

  • Gives you the freedom to make payments to school whenever and wherever you like
  • Stops you having to write cheques or search for cash to send to school
  • Gives you peace of mind that your payment has been made safely and securely
  • Helps with budgeting; payments are immediate, there is no waiting for cheques to clear
  • You never need miss a payment or have insufficient credit with automated email/SMS alerts
  • ParentPay is quick and easy to use

How does ParentPay help our school?

  • Reduces the administrative time spent on banking procedures
  • Keeps accurate records of payments made to every service for every student
  • Payments do not bounce
  • Reduces paper ‘waste’
  • Allows for easy and quick refunds to be made back to the payment card
  • Improves communication between the school and parents concerning payments
  • Offers a more efficient payment collection process, reducing the amount of money held on school premises

How do I get started?

We will send you an activation letter containing your temporary username and password to enable you to setup your ParentPay account. During the activation process you will be guided through changing your username and password to something more memorable; you can also merge your accounts if you have more than one child.

More information

ParentPay website

ParentPay FAQ